This week, Mark and Becky reflect on a topic which keeps coming up with their guests – the importance of emotional intelligence. They look back on their AI episodes and how the human in the loop theory will become more important in the future, extending past the technical aspects of a job, and into how to retain the people in your team; after all, people join organisations but leave managers.
They discuss how EQ skills can be taught and learned, and why it’s so important for leaders to get hold of their own self-awareness, set the drum beat and audit their own emotions and how others perceive you.
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