Norfolk courier firm crowned Depot of the Year

Picture by Shaun Fellows / Shine Pix Ltd

Team C Express Logistics Ltd – part of The APC national delivery network – has been named ‘Depot of the Year’ for a fifth time at The APC’s annual awards ceremony and All Depot Meeting (ADM).

The annual celebration saw members of The APC’s 100+ depots and national hub come together to award the achievements and professional successes of individuals and depots over the past year. 

This year’s event also celebrated the 30th anniversary of The APC, marking three decades of support for SMEs and service in the UK’s overnight delivery sector.

Team C Express Logistics was awarded the ‘National Depot of the Year’ award thanks to its excellent network service  and positive sales growth of 24% year-on-year. 

To support the significant growth of the business and its customers, the Thetford-based firm has made several investments in its business and recently expanded its operation to two neighbouring units, trebling its site to approximately 100,000 sq feet.

The business joined The APC network in 1997; its overnight service offering now accounts for 50% of the firm’s operations, with the business also offering pallet services and pick, pack and storage facilities to its SME customer base, ranging from e-commerce, garden and pet food suppliers.

Since joining The APC network, Team C Express Logistics has won the prestigious “Depot of the Year” award five times, attributing its success to its team of long-standing employees, many of whom have been with the business for over 10 years. 

These long-serving ties have enabled Team C to foster strong relationships with customers and colleagues across The APC network.

Tim Clements, Managing Director at Team C Express Logistics, believes that “experienced and knowledgeable local customer services”, ensures customers and network members gain an immediate response, which “has always been a key to our success and will remain a priority”, crediting his people as “the company’s biggest strength” and a “key factor in the satisfaction and loyalty of our customers”.

Jonathan Smith, Chief Executive of The APC, said: “Team C Express Logistics uphold the core values that have been at the centre of The APC over the last 30 years. As a business we have remained true to our founding principles since 1994. We have and always will be strong believers in championing SMEs across the country and we remain committed to building for the future growth of our customers.

Through our annual business awards, we can recognise the brilliant work of our depot teams who live by these values every day. Their fantastic work helps to underpin our local service and national network offer, which has continuously set our business apart for the last 30 years.”

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